Privacy Policy - Web Services

Last updated: June 10, 2016

Knowledge-West Communications Corporation ("KWCC", "we", "us") has developed its digital services, including the website (the “Web Services”), as electronic resources with information about our organization and its programs, and as fun and entertaining services for our viewing audience.

We are committed to providing our visitors with Web Services that respect their privacy. This page summarizes the privacy practices on our organization's Web Services. It outlines the information we collect at our Web Services and how we use that information.

We encourage and support the efforts of parents and legal guardians of children to monitor their children’s internet usage and to caution them against providing personal information to any website or App without their permission. If you are under the age of nineteen, please have your parent or guardian go over this Privacy Policy with you and we request that you not provide us with your personal information unless you have the consent of your parent or guardian.

When you Contact us Through our Web Services this is What We do With The Information

We do not collect personal information that expressly identifies individuals (such as your name, phone number, address, or email address) unless you supply it voluntarily, usually through contacting us via email, fax, regular mail, telephone, or registering for services or contests at our Web Services.

Personal information voluntarily provided by you via our Web Services will be used for the purpose for which it was provided (for example, to enter a contest, participate in an online forum, send an inquiry, or send an email address to receive information about upcoming programming) or to which you otherwise consent, will be kept strictly confidential, and is not disclosed to anyone inside KWCC except the personnel who need the information to complete your request. Such information may also be used for internal analysis for management purposes.

Information Automatically Collected

We maintain server logs, web logs, and other industry-standard technologies which automatically collect certain non-identifying information regarding users of our Web Services, such as the Internet Protocol (IP) address of your computer, the IP address of your internet Service Provider, the date and time you access our Web Services, the length of your visit, the pages you look at, details of how you used our service (such as your search queries), the websites you visit before and after leaving our Web Services, and cookies that may uniquely identify your browser. This non-identifying information is used for our Web Services and system administration purposes, so that we can better understand our audience and to improve our Web Services. Your non-identifying information may be used and archived for future use in order to facilitate your online experience and to gather broad demographic information. We make no attempt to link this information, including the information described below under ‘Cookies and Anonymous Identifiers’, with the identity of individuals visiting our Web Services. We may, however, review server logs for security purposes, for example to detect intrusions into our network. The possibility exists that server log data, which contains visitors’ IP addresses, could in instances of criminal or other malfeasance, or where necessary to protect the security and integrity of our Web Services, be used to trace and identify individuals and be shared with appropriate investigative bodies and others as permitted by law.

Cookies and Anonymous Identifiers

Our Web Services use “cookies” and/or other industry-standard technologies that install(s) information on a user’s computer to track how our visitors use the Web Services and to permit the Web Services to recognize future visits using that computer. You may choose to decline cookies, if your browser permits, by modifying the Preferences section of your internet browser software, but doing so may affect your use of our Web Services and your ability to access certain features of our Web Services.

We will Protect You when You are on our Web Services

Our Web Services may contain links to other sites. We are not responsible for the content or the privacy practices of other web sites and encourage you to examine each site's privacy policy and make your own decisions regarding the accuracy, reliability and correctness of material and information found.

Handling Enquiries and Complaints

If you have any comments or questions about our privacy practices at our Web Services please contact our Privacy Officer at:

Privacy Officer
Knowledge-West Communications Corporation
4355 Mathissi Place
Burnaby, British Columbia
V5G 2S8
or at:

Your Consent/Changes to this Privacy Policy

By using our Web Services, you consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy. We reserve the right to change this Privacy Policy at any time. Accordingly, when you use our Web Services you should check the date of this Policy and review any changes since the last version.